Comments on: I (heart) FreeAgent

By: Mark Rochefort

Mark Rochefort — Mon, 26 Apr 2010 08:50:30 +0000

Hey – I stumbled across your blog one evening and after trying Free Agent out for a while, I’ve been so impressed that I signed up for the next year with your referral code. Thanks!
Mark

By: Darren Fell

Darren Fell — Tue, 02 Feb 2010 16:08:38 +0000

Mark,

The FreeAgent system is indeed a good one and the boys have worked really hard to create a great product with good support.

From my side and after 2 1/2 years of hard work building up Crunch.co.uk, freelancers, contractors and micro-businesses now really have a choice.

We’ve chosen a different route. A solution that truly integrates the Accountant and the software into one, all with one single and fixed price.

In my experience much of the pain and variable pricing exists with the Accountants themselves, not the software. Calls that go unanswered, year end bills that are vastly different from the quote and the continuous apprehension that every time you speak to your Accountant for advice it’s costing you money!

I wanted to change all that and provide an Account Manager, Accountants, Tax Advisors and the online software under one roof, all with outstanding customer service.

The choice is now there and we’d love for the community to come and see for themselves. It’s novel in it’s simplicity of use and to be honest it’s been a long time coming!

Thanks,

Darren.

By: Mark

Mark — Thu, 07 Jan 2010 15:39:32 +0000

Thanks John. I totally agree with you about ‘getting it’ – it is starting to be painfully obvious when companies don’t have a clue with regards to to things like user engagement and customer service, and I think it represents a real opportunity for smaller companies to do well by excelling in this area!

By: JohnONolan

JohnONolan — Thu, 07 Jan 2010 14:41:19 +0000

Great post! I’ve been using FreeAgent for several months now and have made similar blog posts just because it completely blew me away.

I think what I like most about FreeAgent is the people behind it – because they genuinely “get it” – which is something lacking so much in companies (particularly in the financial sector) these days :)